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Customer Service

We are here to help and answer any questions you have! Please call or email us! We will get back to you very quickly!

Our contact information

By email: kay@piazzapisano.com
Al Pisano al@piazzapisano.com


By standard mail: 7240 NE 4th Court, Miami FL 33138
Country Carver Inc DBA Piazza Pisano

By phone:800 766 5051
(between 8 a.m. and 5 p.m. Eastern time zone)

kay@piazzapisano.com

Holiday Shipping Information:

During the Holiday season we work night and day to make sure that all orders are received for Christmas delivery. Since each piece is handcrafted there is a certain amount of time it takes to make the piece, paint it and then,of course, shipping time. Orders received after Dec 14 need to choose an expedited shipping option: either Overnight, 2nd Day Air or Priority Mail. If we feel we can ship your order without the expedited shipping we will gladly refund the extra shipping charges to you.

Since we are located in Miami FL, shipping in Florida is 1 day. Orders to the Southeast (Georgia, North and South Carolina, Louisian, Tennessee etc.) are generally 2 shipping days. East Coast orders are generally 3 shipping days. Midwest, Texas and Arizona are 4 shipping days and West Coast orders are 5 shipping days from us. These are the parameters for ground shipping. Again, if you are placing your order after Dec 14 and do not live in an area where ground shipping is one or two days from us anyway, you need to choose and pay for an expedited shipping service.

Non Holiday Shipping: Most orders will be shipped within 5-7 business days. These are handcrafted products--they are all made here in our studio factory. Please allow time for us to cast the pieces and paint them and allow them to cure and dry completely.

Return Policy: If you are not completely satisfied with our product, just return it to us and we will refund to you the price of the product.



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These are beautiful handcrafted reproductions of Al Pisano's original carvings and sculptures.Created in the artist's studio, each piece is meticulously hand cast and then hand painted and stained to capture all the incredible detail. We also personalize many of our wall plaques free of charge and these make great gifts. All of our products are Made in the USA by skilled artisans under the supervision of Al Pisano.

We offer a money back guarantee. We believe you will enjoy Al's artwork for many years. Call us if you have any questions!