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If for some reason you are not happy with your product you can return it to us for a full refund, less the shipping costs. The only exclusion is for personalized items which cannot be returned due to the customization. If the order arrives damaged please contact us immediately so we can initiate a claim with UPS or Fedex. While the claim is being processed we will replace the damaged item. Generally UPS or Fedex, depending on the carrier we used to ship your order, will come and pick up the item and the box and all the packaging materials for inspection. Please repack as best you can the damaged item in the original packaging. This will help facilitate the claim. Everything we ship is in perfect condition when it leaves our studio warehouse. Everything is hand painted and stained so there will be variations but we try to stay very close to the images in our store.
These are beautiful handcrafted reproductions of Al Pisano's original carvings and sculptures.Created in the artist's studio, each piece is meticulously hand cast and then hand painted and stained to capture all the incredible detail. We also personalize many of our wall plaques free of charge and these make great gifts. All of our products are Made in the USA by skilled artisans under the supervision of Al Pisano. We offer a money back guarantee. We believe you will enjoy Al's artwork for many years. Call us if you have any questions!